Litigation technical support is not something that can be easily acquired as it requires applying the skills of Information Technology (IT) and knowledge of the legal process. Many firms and legal departments struggle with the issue of how to adequately support litigators with the specific technologies they require.
To meet this need, PLG has developed a strong, dedicated team of litigation support professionals with law firm experience. Our litigation support team has comprehensive technical and legal related experience to bridge the gap between IT and the practice of law.
Litigation HelpDesk
PLG understands how important it is to get the answers you need when you need them. That is why we have developed Platinum Express, an annual support contract which allows you to outsource your litigation support needs. With Platinum Express, you will receive:
• Toll free telephone support with knowledgeable litigation support representatives
• A quarterly Publication, “Litigation Bytes”, which offers tips, advice, articles, notices, and the developments with litigation technologies.
• A Litigation Resource Centre with access to on-line resources, downloadable PDF instructions, etc.
• Special Discounts such as preferred pricing on litigation softwarte upgrades, additional licensing, and training.
Fee-for-Service Technical Support
PLG offers technical support on a “fee-for-service” basis to assist with litigation software installation and configuration; database design; and general support questions.
Trial Support
PLG offers the support you need for trial preparation and during trial. Trial Support consultants are available to provide the technical
support you need when you need it. Whether you need to prepare demonstrative evidence, stage a technical set-up in a court room, arrange hardware and software rental or on-call support, PLG’s Trial Support consultants can effectively handle your needs.
Customized Scripts and Software Development
PLG has programmers well versed in scripting and software development. We use the scripting and programmable features available within litigation support software to develop solutions for clients that extend beyond what they receive “out of the box”.
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